Your back-office workforce for the streaming video entertainment industry

As a strategic tech partner, Arcadian seamlessly handles operational tasks, delivering exceptional quality at significantly reduced costs.

Trusted By

38k+

Subtitles Processed

46k+

Audio Files Transcoded

5k+

Video Files Transcoded

17k+

Content Issues Resolved

Cutting-edge
Technology

Employing state-of-the-art technological tools and streamlined workflows to dramatically minimize both time and expenses required for meeting your requirements.

Refined
Workflows

Seamlessly integrating with your existing systems and processes to work hand-in-hand with no disruptions to your operations.

Optimized
Human Input

Utilizing the latest tools and automating the workflows to lower costs but ensuring the final check is done by the ultimate arbiter, a human.

Our Solutions

Delivering the services you require at the premium quality you expect.

Video / Audio Transcoding and QA

Arcadian excels in preparing any digital video file for seamless streaming across various platforms. While basic transcoding is common, our expertise shines when handling large libraries of complex video assets with multiple versions, subtitles, and audio tracks. Ensuring perfection across numerous video files encoded at various bitrates, with synchronized subtitles and audio tracks, is our specialty. The outcome? Our clients can rest assured that their subscribers will enjoy a flawless viewer experience.

Video Transcoding and QA can be tailored to include numerous checks, such as:

Video
Audio
Subtitles
Trailers
Value Added Materials
Keyframes
Dub Cards

We conduct thorough checks tailored to every territory where the video asset will be distributed. Our team can craft customized Video/Audio Transcoding and Quality Assurance protocols to meet your unique needs.

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App Development

Arcadian specializes in developing video applications for a wide array of devices, ranging from embedded TV apps to mobile platforms and everything in between. Whether you are launching a VOD, AVOD, SVOD, or FAST service, we are equipped to design the ideal app solution tailored to your exacting standards.

Our professional UX/UI design team will work closely with you to develop an experience that exactly fits your brand.

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Apps QA

Arcadian’s dedicated team conduct quality assurance on mobile, TV, in-car, and apps running on any other device. With each enhancement and upgrade, every new version will undergo rigorous checks to ensure functionality aligns with specifications.

These checks encompass:

Smoke check
Landing page
Account login and first-time registration
Hero panel
Carousel
Side menu
Library page

We are capable of customizing App Quality Assurance protocols to suit your exact needs.

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Customer Support

Arcadian runs Customer Support for one of the world’s best-known brands. Any viewing or video purchase transaction queries are sent to our team of trained customer support representatives. They resolve every issue in a timely manner while ensuring the customer enjoys a positive experience with the brand.

We can design Customer Support protocols to address your specific requirements.

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Storefront QA

Arcadian guarantees an impeccable viewer experience for your streaming service’s Storefront. With a constant influx of new content, it is crucial that every aspect of each video asset is flawlessly presented across all playback platforms, including televisions, mobile devices and web browsers.

Our quality assurance checks include verifying that all aspects of the following are correct for each Storefront in each territory. These include checks, such as: